Frequently Asked Questions

We offer several in-house advertising opportunities. To find out more about how to advertise with us, please visit our Advertise with Us page.

Attendee safety is of the utmost importance at the St. Charles Convention Center. SCCC Security is staffed during all events and in many cases, bag checks and metal detection equipment may be required.

Complete our Request for Proposal form and a sales manager will get back to you to start planning. If you’d like an estimate or to learn more about what we can provide, please fill out our Plan my Event form. You can also call us at 636.669.3000 during business hours to be connected directly with a sales manager.

The St. Charles Convention Center provides many in-house services, including Audio/Visual, Food & Beverage, Security, Marketing, Decorating, Planning, and more. Please visit our Equipment and Services page for more information.

The St. Charles Convention Center now offers complimentary Wi-Fi throughout the facility. Log into our Guest Network to check email, send a text, or make a phone call. You can also visit our Guest Services desk on the lower level to inquire about purchasing an upgraded internet connection. Activities that may require upgraded speeds include uploading/downloading files, streaming services, and VPN.

The St. Charles Convention Center is the exclusive in-house food and beverage provider. You can learn more on our food and beverage page.

Outside food and beverage is prohibited. The St. Charles Convention Center is the exclusive in-house food and beverage provider.

Yes, we do have food outlets onsite. However, the nature of the event you attend dictates whether food outlets will be open. Food outlets are open and available during all public consumer shows. To confirm which outlets are open during your visit, please reach out or give us a call.

The St. Charles Convention Center does not provide transportation to and from the airport.

St. Charles has a wide selection of shops and restaurants just a few minutes away on Historic Main Street or the Streets of St. Charles. St. Charles is also just 20 minutes from downtown St. Louis, where you can catch the Cardinals or Blues in action, or take a ride to the top of the Gateway Arch.

The Convention Center is attached to an Embassy Suites by Hilton that makes going from hotel room to meeting room quick and easy. There are also many more quality hotels just a few minutes from the Center.

St. Charles boasts an abundant variety of restaurants on Main Street and the Streets of St. Charles, just a few minutes from the Convention Center. There are also more options and more variety throughout St. Charles County.

The Center is ADA compliant and offers several accessible offerings such as:

• ADA-accessible parking
• Sidewalk ramps
• Automatic doors on both levels
• Accessible restrooms
• Elevators
• Complimentary wheelchairs at Guest Services (must have a valid ID, limited number available)

The St. Charles Convention Center has 1,200 complimentary parking spaces available for our guests.

St. Charles has a free trolley that runs weekends from April 1st through December 31st. Download the Ride Saint Charles app to find the trolley schedule.