Frequently Asked Questions

The St. Charles Convention Center now offers complimentary Wi-Fi throughout the facility. Log into our Guest Network to check email, send a text, or make a phone call. You can also visit our Guest Services desk on the lower level to inquire about purchasing an upgraded internet connection. Activities that may require upgraded speeds include uploading/downloading files, streaming services, and VPN.

The St. Charles Convention Center does not provide transportation to and from the airport.

St. Charles has a wide selection of shops and restaurants just a few minutes away on Historic Main Street or the Streets of St. Charles. St. Charles is also just 20 minutes from downtown St. Louis, where you can catch the Cardinals or Blues in action, or take a ride to the top of the Gateway Arch.

The Convention Center is attached to an Embassy Suites by Hilton that makes going from hotel room to meeting room quick and easy. There are also many more quality hotels just a few minutes from the Center.

St. Charles boasts an abundant variety of restaurants on Main Street and the Streets of St. Charles, just a few minutes from the Convention Center. There are also more options and more variety throughout St. Charles County.

You can order utility services online at our Exhibitor Services page or contact your event planner.

Food and beverage samples and sales are allowed, but there are restrictions. Please contact your event manager for more information and to get the correct approvals and permits.

Event organizers are responsible for booking vendors. Please contact the show organizer for the event in which you are interested.

The Center is ADA compliant and offers several accessible offerings such as:

• ADA-accessible parking
• Sidewalk ramps
• Automatic doors on both levels
• Accessible restrooms
• Elevators
• Complimentary wheelchairs at Guest Services (must have a valid ID, limited number available)

The St. Charles Convention Center has 1,200 complimentary parking spaces available for our guests.